shipping & returns

delivery

We ship via Registered Australia Post or courier with tracking. Shipping is charged on a flat-rate basis of $10.00 within Australia.

returns

a) Product returned for exchange due to our error would be accepted and postage refunded using the original carrier.
b) Product may be exchanged providing inner packaging is unopened. Product must be returned undamaged. An exchange may be made to the value of the product (minus freight).

damaged goods, lost in transit

We will not consider any claim for damage or for short or incorrect delivery unless we are notified in writing within 7 days of receipt of goods or within 14 days of despatch date in case of non delivery.